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What’s Happening at Head Office?

Stay up to date with everything that is happening at Pineapple’s Head Office!

Training Update:

Around 450 million people currently struggle with mental illness, making it the leading cause of disability worldwide. One in two Canadians have—or have had—a mental illness by the time they reach 40 years of age.
On Monday, September 19, 2022, from 3 – 4 PM EST our CEO Shubha Dasgupta will be holding a session at our head office on Mental Health and why it is crucial in today’s society. Shubha will raise awareness of common mental health challenges and how to be aware and cognizant of these challenges. In relation to that, he will also provide coping mechanisms for them!

The overall wellness of how someone thinks and behaves is essential, and we want to ensure you are adequately supported. We encourage everyone to come in for this session as it will be highly beneficial to you and your business as mental health affects all of us, one way or another. Remember, “Everyone you meet is fighting a battle you know nothing about. Be kind. Always.” We look forward to seeing everyone.

Find Out
 How to Win the Horizons+ Contest

Our Learning and Development team will award one lucky agent with a trip to the beautiful island of St. Lucia. To have a chance of winning this fantastic prize, we encourage agents to get caught up on Pineapple Juice training. Don’t forget. This could be you!

1 ballot for every 5,000 Pineapple Juice points earned. Take your time to complete quizzes to the best of your ability. The more answers you get correct, the higher your chances of obtaining more ballots.
All variety of learning available: products (from tools to self-development) (1 ballot for each product). In Pineapple Juice, we segment our learning by-products, referred to as learning categories. Each category is defined by the trail/ module badges you see. Please note: Multiple trails can fall under the same category of learning. Trails can also earn you more than 1 ballot. You will earn a ballot for each category, NOT each trail completed. For example, Pineapple Essentials has development badges and Sales & Marketing badges so you can earn 2 ballots with this trail.

1 ballot for every 5 modules completed in Pineapple Juice. Get learning today Pineapplers!

Upcoming Training:


Monday, September 20: 3:00 PM- 4:00 PM EST: Mental Health Seminar- Shubha Dasgupta (In-person) – Join us at 3 pm on Monday for a very informative session with our CEO Shubha Dasgupta here at the head office.

Shubha will be discussing why mental health matters in today’s society. Shubha will also explain some common mental health challenges and how to be aware and cognizant of these challenges. In relation to that, some coping mechanisms for mental health will also be shared.

The overall wellness of how one thinks to regulate feelings and behaviour is extremely important. We encourage everyone to come in for this session.

Tuesday, September 20: 10:00 – 11:00 AM EST: Lender and Vendor Partner Sessions: Strive Capital- Chris Woodhouse (In-person)
– Join us live at the office for this week’s Lendor and Vendor session, where we have Chris Woodhouse from Strive Capital. Chris will give a quick recap of the products that Strive offers. In addition, he will share details on their product sheets, and other general guidelines that Strive adheres to.

This is a fantastic session for agents of all levels of experience, from brand new to the industry, to our more seasoned mortgage agents. If possible we encourage you to come to head office for this training.

Tuesday, September 20: 12:30 – 1:00 PM EST: MyPineapple Training: Rhys Musso (In-person)
– In this MyPineapple session, our Training Coordinator Rhys Musso will be live at head office to discuss the Activity Tab & Inbox Extension. In this session, agents will learn how to plan their daily business activities using the Activity tab. Elements of the activity tab, how to log a call, add a new task and an event will also be shared. Rhys will also explain the Inbox extension and ways in which agents can utilize this for their business.
Please review our PineappleJuice Module on the Activity Tab and Inbox Extension prior to joining this session.

Wednesday, September 21: 10:00 – 11:00 AM: Sales & Marketing Activities: Social Responsibility – Shubha Dasgupta (In-person) – This week’s Sales and Marketing session will be live at our head office, where our CEO Shubha Dasgupta, will be discussing what social responsibility is, and its importance. He will also explain what Social Responsibility means to you and your business. This will be a fantastic session for all our agents and we encourage you to come in person if possible. We look forward to seeing everyone!

Thursday, September 22: 10:00 – 11:00 AM: Deals & Underwriting Training: Ratios: How They Are Impacted: Jaime Sylvester (In-person) – In this Deals and Underwriting training session our Pineapple Counsellor, Jamie Sylvester, will be discussing Ratios and how they are affected. He will highlight the most important aspect when calculating ratios: GDS/TDS. The specific details needed for mortgage agents to discuss with each client and questions to ask in order to get clients to better understand GDS/TDS ratio will also be discussed.

This is a fantastic session for our beginner-level agents. Join us if you are seeking more information on ways to help your client.

Friday, September 23: 10:00- 11:00am EST: Market Update (In-person) – Shubha Dasgupta
– Live at the head office our CEO Shubha Dasgupta will share his wise words with us wisdom. Are you looking for predictions for this quarter? Are you looking for talking points to discuss with your clients? Shubha will provide us with a rate update and an industry update with the critical information that has occurred over the previous month.

Underwriting Guests:
Suzy Fernandes-Arruda from Home Equity Bank will be at the head office on Monday, September 12, 2022.

Pineapple Counsellors Schedule in Office:

CounsellorsDays In Office
PeterWeilWednesday
PeterRickettsMonday, Thursday
SericeLeeWednesday
MarlonYeeMonday, Tuesday
ClevelandHarrisMonday, Tuesday
JamieSylvesterMonday, Thursday
Kevin SankarMonday, Thursday
DonChenMonday, Thursday