** IMPORTANT ** LEVEL 1 AGENTS- FSRA Renewals

Mortgage agents/brokers must renew their licenses with the Financial Services Regulatory Authority of Ontario (FSRA) each year before March 31.

For Renewal 2024

To qualify for your renewal, you MUST have completed the mandatory Ontario Continuing Education (CE) Course for agents. You must complete the course through one of our approved providers, REMIC, CMBA or MPC prior to the renewal deadline of March 31, 2024.

• Once you have successfully completed the course, please send compliance@gopineapple.com a copy of your certificate.
• Please ensure that when you receive your link, it is the correct level.  For any issues please reach out to diana@gopineapple.com and lynda@gopineapple.com

You will NOT be able to complete your link UNTIL you have successfully completed your CE requirement.

Please be advised that if you still need to meet the requirements successfully in the Private Mortgages Course and/or the Challenge Exam and were a Level 2 as of renewal 2023, your license will be downgraded to Level 1 for renewal 2024.

Pineapple will facilitate the renewal process as per below:

2024 FSRA Renewal Process:

1. Beginning Monday, February 5, 2024, the Pineapple team will send out the renewal emails from the FSRA site as your CE requirement gets completed and registered with FSRA.

The email from the Licensing Compliance Unit <elicence@fsrao.ca> will be sent to the email you registered with FSRA.

The subject line will be "Last Name, First Name, License Number, Pineapple Financial, Mortgage Agent/Broker."

Please complete this link as soon as it's received, providing FSRA with the answers to the required due diligence to renew.

2. Once we receive notification that you've completed the link, we will complete the payment of your license renewal using the credit card we have on file.

The total cost for renewal for Level 1 agents is $841.

If you need to update the credit card on file, please update Pineapple Core as soon as possible with your new credit card information and notify compliance@gopineapple.com once this has been completed. If you have any questions about payment, please contact our team at compliance@gopineapple.com.

3. Pineapple will complete the final approval and enter your payment information. Your renewal application will go back to FSRA for final approval.

4. You will receive an email from FSRA once your application has been approved and renewed for another year!

NOTE: Please ensure your CE requirement, link and payment are completed by March 27, 2024, to ensure no disruption to your licensing.

If you are still waiting to receive your link, please contact compliance@gopineapple.com to have it sent/forwarded. Please ensure you are checking the email address you have registered with FSRA.

Here is a link to the FSRA site with some more information:

Level 1 Renewal

- https://www.fsrao.ca/licensing/mortgage-agent/renew-my-mortgage-agent-licence

Reminder of Advertising Requirements

All Ontario mortgage agents and brokers must include four items in all public relations materials,

1. The agent or broker's licensed name,

2. The agent or broker's approved title (Mortgage Agent Level 1, Agent Level 1, Mortgage Agent Level 2, Agent Level 2, Mortgage Broker, Broker)

3. The authorized name of their sponsoring brokerage and

4. The 5-digit licence number of their sponsoring brokerage.

Example:

John Smith, Mortgage Agent Level 1

ABC Mortgage Brokerage, Licence# 11111

Review advertising requirements on FSRA's website: Mortgage industry public relations and advertising requirements | Financial Services Regulatory Authority of Ontario (fsrao.ca)

If you have any other questions, please do not hesitate to reach out.