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Pineapple Juice & Training Info

Pineapple Juice is our very own online training platform that reinvents learning and enablement at Pineapple. Stay up-to-date on this month’s training schedule, recordings, and upcoming training!


This week our training is back up and running as normal. We look forward to seeing you all at our Sales & Marketing and Deals & Underwriting Training.

On Wednesday, we have our Social Media Manager, Alex Guo beginning a 4 part series on social media. Social media is a key aspect to promoting your business and driving success. Come in live to get time after the session with our Social Media Manager and ask any questions you may have while getting hands on help!

We also encourage you to come into the office on Friday for our weekly Market Update. It is a fantastic opportunity to meet our CEO, Shubha Dasgupta and ask any questions you may have pertaining to today’s unpredictable market.

Directions to the Pineapple Head Office.

Pineapple Juice – How does it work?

Pineapple Juice creates customized learning journeys for our agents through “trails”. Within each “trail”, the content is broken down into “modules” and then again into bite-sized “units”. For example, the “MyPineapple” trail has a “Leads” module and a “Lead Types and Stages” unit. 

But that’s not all! The more you use the system, the more points you will earn that can be redeemed for rewards – stay tuned for more information!  

Check out the latest trails and modules below – click the images or headers to start learning now!

On Friday, July 15th, the training team released an updated module in the MyPineapple trail as we are dedicated to consistently providing you with the most up-to-date information.

Sending Emails & Email Automation

Learn how MyPineapple automates our email routine to generate more opportunities for us. This module will teach you different options for sending emails in MyPineapple and show you various types of automated communications based on the lead type and stages. There are seven units in this module which go through automated timely & relevant communications; Engagement Journeys; how to send mass emails or individual emails; how to create an email signature, and how to use existing email templates. What is your current system when sending emails? Start learning to perfect your email tasks management routine.

MyPineapple Inbox Extension

Learn about using the MyPineapple system right in your Pineapple Gmail account. This module will teach you about using the MyPineapple Inbox Extension, an amazing feature allowing you to integrate the two systems you use daily in your business. There are four units in this module that go through elements of the Inbox Extension, how to manage Leads and Tasks, and how to log emails and use email templates, all in our Pineapple Gmail account. If you haven’t started utilizing the Inbox Extension, start learning today!

Navigating Pineapple Juice

Now that we’re logged in to Pineapple Juice, let’s walk through the different elements of the dashboard. In this module, we’ll learn about the structure of learnings from Trails/Trailmixes, Modules, and Units. We’ll also experience interactive features that promote active learning including Favorites, In Progress and the points system. Once we master these features, Pineapple Juice will support and keep track of our learning journey as mortgage brokers.

Training Recordings

Missed last week’s training or want to review it again? Check out the links below to access last week’s recorded training!

Week of July 11th

Lender and Vendor Partner Sessions: Gingko MIC – Alexandra Zhang
Market Update – Shubha Dasgupta

Training Schedule

Week of July 18th

Tuesday, July 19Lender and Vendor Partner Sessions: Fisgard – Reaza Ali10:00 AM – 11:00 AM EST
Tuesday, July 19MyPineapple: Activity Tab – Rhys Musso12:30 PM – 1:00 PM EST
Wednesday, July 20Sales & Marketing: Social Media 101 with Alex Guo10:00 AM – 11:00 AM EST
Wednesday, July 20Compliance & Payroll Training: Christa Mitchell and Diana Jendrasch1:00 PM – 2:00 PM EST
Thursday, July 21Deals & Underwriting Training: Property Investor, multiple properties, rental as income – Case Study – Emerson Munsayac10:00 AM – 11:00 AM EST
Friday, July 22Market Update – Shubha Dasgupta10:00 AM – 11:00 AM EST