Skip to content

Pineapple Juice & Training Info

Pineapple Juice is our very own online training platform that reinvents learning and enablement at Pineapple. Stay up-to-date on this month’s training schedule, recordings, and upcoming training!


Hello, Pineapplers! The hard work and time you, our agents, have dedicated to your success do not go unnoticed. Don’t forget to take your time to complete your Pineapple Juice trails and modules for a chance to win the learning and development team wild card prize for an all-expense paid trip for you and a guest of your choice. One lucky agent will win a trip to the beautiful island of Aruba. To earn ballots and eligibility for potentially winning this incredible prize, we encourage you to get caught up on Pineapple Juice training. Don’t forget; this could be you!

The process of how to win:

1 ballot for every 5,000 Pineapple Juice points earned. Take your time to complete quizzes to the best of your ability. The more answers you get correct, the higher your chances of obtaining more ballots.  

All variety of learning available: products (from tools to self-development) (1 ballot for each product). In Pineapple Juice, we segment our understanding by-products, referred to as learning categories. Each category is defined by the trail/ module badges you see. Please note: Multiple trials can fall under the same type of learning. Trails can also earn you more than 1 ballot. You will gain a ballot for each category, NOT each trail completed. For example, Pineapple Essentials has development Sales & Marketing badges, so you can earn 2 ballots with this trail.

1 ballot for every 5 modules completed in Pineapple Juice. #ElevateYourHorizons 

Visit the Horizons+ Landing Page!

Upcoming Training

Tuesday, October 25: 10:00 – 11:00am EST: Lender and Vendor Partner Sessions: John Zinati – Lawyer from Zinati Kay : (In-person)

John Zinati, a Lawyer from Zinati Kay, will be live at the office to discuss some important information for agents. He will shed light on why deals are going wrong in today’s market and what will happen when this occurs. Lawyers see deals fall apart frequently. As a result, John will describe the law and what is expected from brokers in these instances where the deals go wrong. A brief prediction of what will happen over the next 20 years regarding Ontario’s population growth and the effect this will have on brokers will be shared.

Please review John Zinati’s previous training prior to joining this session.

Tuesday, October 25: 12:00 – 1:00pm EST: Google Workspace Training: Rhys Musso (Virtual)

Google Workspace and How it can help your Business presented by Rhys Musso!

Learn all about Google Workspace, a powerful tool that can help streamline and create efficiencies in your business. Google Workspace has many resources, from email to webinars and many things in between that can be used to power your business.

You can also ask any questions that you may have answered. Please review our past Google Workspace Training:

Wednesday, October 26: 10:00am – 11:00am EST: Sales & Marketing Activities: D.I.S.C Training Part 2: Leighton Watson : (In-person)

Join us on Wednesday for part two of our exciting D.I.S.C training with our Regional Sales Manager Leighton Watson. In this session, Leighton will highlight different scenarios agents have faced with certain D.I.S.C profile types and how to communicate with them.

This will be an inspiring and informative session, and we encourage agents to visit the office if possible. Please review Part 1 or our D.I.S.C training before joining this session.

Thursday, October 27: 10:00am – 11:00am EST: Deals & Underwriting Training: Prepayment Privilege Strategies in the Current Market: Peter Ricketts : (In-Person) 

In this Deals and Underwriting session, our Pineapple Counsellor & Mortgage agent Peter Ricketts will walk us through how to use prepayment calculators in DOS. He will also highlight the advantages of prepaying and whether or not it is affordable in today’s landscape. Prepayment on a mortgage has two attractive effects: you’ll pay less money overall in interest, and you’ll pay down the entire mortgage faster. Peter will discuss additional importance, how this can help clients in the future, and two extremes of hoarding money needed to put down a down payment.

Friday, October 28: 10:00am – 11:00am EST: Market Update: Shubha Dasgupta (In-person)

Live at head office, join our CEO Shubha Dasgupta who will share his wise words of wisdom with us. Are you looking for market predictions for this quarter? Are you looking for talking points to discuss with your clients? Shubha will provide us with a rate update as well as an industry update discussing the important information that has occurred over the previous month.

Check out the latest trails and modules below – click the images or headers to start learning now!

Staying Compliant in Ontario

Last week we released the second module in our Compliance in Ontario trail. This module is titled “Staying compliant in Ontario” and covers the Ontario audit process and reviewing the required documentation for various mortgage types, including purchase, refinance, switch/ transfer, renewal, and private mortgages. We also end the module with a unit encompassing compliance tips and common compliance mistakes to help you avoid the same mistakes.

Pineapple Juice in Review

In this final “Pineapple Juice” module, we will recap all of the information that we learned throughout the entirety of this trail. You will also notice a quiz at the end to assess your knowledge and determine what you have taken out of it to use Pineapple Juice functionality to the fullest!

Compliance in Ontario

Last week we launched a brand new trail in Pineapple Juice titled “Compliance in Ontario.” Compliance is a mandatory component of running a business as a mortgage professional, and as always, Pineapple is here to support you in understanding the requirements to succeed. Check out our first module, “Introduction to Compliance,” to understand what compliance is and an overview of what’s to come throughout our newest trail in the upcoming weeks and months

Training Recordings:

Tuesday, October 18: 10:00 – 11:00 am EST: Lender and Vendor Partner Sessions: Optimum Mortgage: Etti Sugar : (In-person)

Tuesday, October 18: 12:30 – 1:00 pm EST: MyPineapple Training: Rhys Musso: (In-person) 

Wednesday, October 19: 10:00 – 11:00 am EST: Sales & Marketing Activities: Call blitz – Renewals 2023: Shubha Dasgupta: (In-person)

Thursday, October 20: 10:00 – 11:00am EST: Deals & Underwriting Training: Running Assessments on Clients Renewing in 2023: Emerson Munsayac: (In-person)

Friday, October 14: 10:00- 11:00am EST: Market Update: Shubha Dasgupta: (In-person)